FAQs

CleverGoods is your go-to destination for cutting-edge smart home technology. We offer a wide range of products, including smart lighting, security cameras, thermostats, home assistants, and much more, all designed to make your home smarter and more convenient.

Ordering from CleverGoods is simple. Just browse our product catalog, select the items you want, and click “Add to Cart.” Once you’ve added all your desired products, proceed to the checkout page. Follow the prompts to enter your shipping and payment information, and you’re all set!

We accept a variety of payment methods, including major credit and debit cards, PayPal, and more. You can choose the payment option that’s most convenient for you during the checkout process.

Delivery times may vary depending on your location and the product’s availability at the supplier in China. Generally, you can expect your order to arrive within 7-14 business days. We offer order tracking to keep you updated on your delivery status.

Our return policy is designed to ensure your satisfaction. If you receive a defective or damaged item, please contact our customer support team with photo or video evidence. We offer exchanges, replacements, or refunds for eligible items within 30 days of delivery.

No, we do not offer international shipping currently. We ship to the United Kingdom and Northern Ireland. Shipping is free and delivery times may vary depending on your location. Please check our shipping information or contact us for specific details.

We’re here to assist you! You can reach our friendly customer support team by email at support@clevergoods.co.uk. We’re available during our business hours (Monday-Friday: 9:00 AM – 6:00 PM, Saturday: 10:00 AM – 4:00 PM, Closed on Sundays).

Absolutely. We take your privacy and security seriously. Our website uses industry-standard encryption technology to protect your personal information during transactions. We also have a strict privacy policy in place to safeguard your data.

Yes, we frequently offer promotions and discounts on select products. Be sure to check our website or subscribe to our newsletter to stay updated on the latest deals and offers.

We understand that preferences can change, but we primarily handle returns for defective or damaged items. If you have concerns about a product that doesn’t meet your expectations, please reach out to our customer support team, and we’ll do our best to assist you on a case-by-case basis.